Privacy Policy

At Thread & Ink we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

Please read the following carefully to understand our views and practices regarding your personal data and how we treat it.

Effective Date: 24th February 2026

Company Name: Thread & Ink Design Studio Ltd.
Website: www.threadandinkdesign.com
ICO Registration Number: ZB968560

What Information We Collect

We may collect and process the following personal data:

  • Contact Information: Name, email address, address, phone number (if provided)
  • Usage Data: IP address, browser type, pages visited, and other analytics data
  • Market Data: If you opt-in to our newsletter, we collect your email address and tracking data (such as open rates and link clicks) via our email address and tracking data.
  • Cookies and Tracking Technologies: Used to enhance user experience and analyse site traffic

Legal Basis for Processing

Under UK GDPR, we process your personal data based on one or more of the following legal grounds:

  • Consent: When you voluntarily provide information (e.g., newsletter sign-up)
  • Contractual Necessity: To fulfil a service or respond to your inquiries
  • Legitimate Interests: To improve our website, measure the effectiveness of our marketing campaigns and communicate with users
  • Legal Obligation: To comply with applicable laws and regulations

How We Use Your Data

We use your data to:

  • Respond to your messages or inquiries
  • Send newsletters or automated updates, such as our ‘Welcome’ email series  (only if you opt in)
  • Analyse the performance of our emails (opens and clicks) to improve our content.
  • Improve website functionality and user experience
  • Comply with legal obligations

Data Sharing and Third Parties

We do not sell your personal data. We share it with trusted third-party service providers who
help us operate our website and communicate with you.

  • Mailchimp:
    We use Mailchimp (Intuit Inc.) to manage our email marketing subscriber
    lists and send automated emails. Your data is transferred to Mailchimp for
    processing in accordance with their Privacy Policy.
  • Analytics Platforms: We use tools to understand website traffic.

These providers are contractually obligated to protect your data.

International Data Transfers

Our email service provider, Mailchimp, stores and processes data in the United States. If your data is transferred outside the UK, we ensure appropriate safeguards are in place. This includes the use of Standard Contractual Clauses (SCCs) or the UK Extension to the EU-U.S. Data Privacy Framework, ensuring your data receives a level of protection essentially equivalent to that guaranteed under UK DGPR.

Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Erase your data (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability (receive your data in a structured format)
  • Withdraw consent at any time

To exercise any of these rights, contact us at dpo@threadandinkdesign.com.

Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law. If you unsubscribe from our mailing list, we may keep your email address on a ‘suppression list’ to ensure we do not contact you again.

Security Measures

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or destruction.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions or concerns about this Privacy Policy or your data rights, please contact:
E dpo@threadandinkdesign.com

A Dorchester House, Suite 2, 7 Fairview Estate, Henley-on-Thames. RG9 1HE

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.